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Alignment

Making a system's behaviour match what people actually want, including the parts nobody wrote down.

Alignment is the problem of getting a system to behave the way people want, including in situations the designers did not anticipate. A model can follow every written instruction and still be misaligned: the instructions were incomplete, or the model optimised the letter of them.

The practical version of this problem is much smaller than the research framing. A good system prompt, a good tool design, a good evaluation set, and a human who reviews the outputs gets you most of the way for a business application.

The part worth taking seriously is that the written spec and the actual goal usually differ. If a metric rewards answering more questions, the system learns to answer questions it should have escalated. Alignment work is mostly about finding those gaps before your users do.

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